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Operator transparency

Who operates HalalCrypto and how to reach us.

This page exists so identity, domains, and escalation channels are not hidden behind a support request. It also records what is still pending before broad paid rollout.

Launch-stage disclosure

HalalCrypto is not an exchange, broker, custodian, investment adviser, or bank. The service is non-custodial software for spot-only execution on a supported exchange account controlled by the customer. The commercial registration number is pending and must be published here before the site is marketed as a fully mature financial institution.

Public product name

HalalCrypto

Canonical public website

gethalalcrypto.com

Operating status

Launch-stage Saudi sole-establishment setup under a Saudi freelance-license filing. Commercial registration is pending issuance and will be published here when available.

Jurisdiction

Kingdom of Saudi Arabia for operator administration; customer contracts reference the terms page.

Support hours

Sunday to Thursday, 09:00-18:00 Asia/Riyadh. Security incidents are monitored continuously.

Domain roles

DomainCurrent role
gethalalcrypto.comCanonical public website, SEO surface, pricing, methodology, legal pages, and user journey.
halalcrypto.exchangeOperational email domain and legacy product/infrastructure domain. It should redirect to the canonical site where used as a public URL.
halalcrypto.techReserved technical domain. It must not be promoted as the customer-facing product domain unless a future migration is explicitly published.

Complaint and data-rights channels

Customer disputes start at [email protected]. Privacy requests go to [email protected]. If you believe Saudi PDPL rights have been mishandled, the privacy policy links the SDAIA complaint channel.